Frequently Asked Questions

You can quickly and easily find an answer by browsing our list of frequently asked questions. If your questions are not answered below, or if you prefer to call or email us directly, please fill the contact form after clicking the “contact us” button.

How are the sensors being installed?

The installation of the sensors is based on the combination of these 3 points: placement, type of parking and setoff. Deciding which option is better inside of these three points, depends on the needs of the client. That is why a previous analysis of the client’s facility is made in order to build proposals.

  • Placement: The Sensors can be installed at the entrance/exit areas of the facility, at each level or in every single parking spot. This conditions how accurate the resultant information will be. For example, if the sensors are placed at the entrance/exit areas of the facility, the client will have the real time information of the total available parking spots; this means that the identification of those available parking spots even per level won’t be showed. On the other hand, if more accuracy is desired, the sensors can be installed in every single spot reaching detailed information of each spot, individual occupancy rate and use optimization.
  • Parking type: ParkHere sensors are responsive for any type of parking.
  • Setoff: The sensors can rather be A) embedded in the ground reaching a seamless surface, or B) they can be glued on the ground. A condition for choosing one of these two types of installations is if the parking facility is indoors or outdoors:

Indoors (Parking garages and parking spaces with a roof): A thin glued-on sensor is installed over the parking spot, which means no treatment of the surface is necessary.

Outdoors: Thin sensor stripes are being embedded and installed in the surface. For this, we cut a little gap of only 2 cm depth, and 5.5 cm width into the subfloor. The sensor is placed into this gap and then fixed with a sealing compound. The installation process takes in average 10 min per parking spot. This type of installation is recommended outdoors because snow-plowing service can damage the sensor if it’s glued-on the surface.


What parking events are captured by ParkHere sensors?

Once the parking events  are captured by the sensors  they’ll be stored in ParkHere’s cloud servers, in order to be passed on to our clients, who can use their personal API (REST interface in JSON format) to retrieve the following information: Occupancy status (free / occupied); Arrival, departure; parking time of the vehicle; and the parking space available in meters in case the Parkhouse has non-defined individual spots (applicable for both types of parking: parallel and perpendicular).

ParkHere offers, among other things, the possibility to visualize the data via a web interface, or directly into the existing computer system at the customer.

What are the advantages of a self-powered parking sensor?

ParkHere has developed the first self-powered parking sensor.

  • No expensive road construction work has to be undertaken.
  • The Sensor can be installed in parking spots where no electricity is available.
  • No maintenance required: Since the ParkHere sensor generates its own energy instead of having a battery, the expensive and consequential cost-causing battery change by the personnel is unnecessary.
  • Accuracy and a maintenance-free lifetime of at least 25 years: ParkHere sensor generates electricity through energy harvesting at the very moment when a vehicle drives over the sensor. This proved mechanism is free of maintenance and tested over a million cycles.
  • Sustainable, accurate, energy-saving, and environmentally friendly system for the digitalization of a parking space.

How is the required power for the sensor generated?

Our parking sensors work completely self-powered, this means that they do not need an external source of energy, a power connection or batteries.

Due to the flexible deformation of the sensors, caused by environmental impacts such as vibration and pressure; electric voltage is being generated (energy harvesting).

What is the minimum weight a car should have in order to activate the sensor? What happens when a pedestrian/cyclist runs over the sensor?

There is no minimum weight a car needs to activate the sensor. ParkHere sensors can also capture bikes and motorcycles; and they are so sensible that 100% functionality is guaranteed even under snow surface.

The smart software behind the sensor is capable of defining patterns for different elements in order to identify them when crossing over the sensor. These patterns are conditioned by weight, number of wheels, etc., making it possible to identify when a car, truck, pedestrian or bicycle crosses over.

In this way, the parking facility managers can decide what he or she wants to capture precisely. The software can ignore the sensor-activations caused by passing pedestrians, bikes and other non-desired sources.

How does the communication between the sensor and the base station work?

The base station works as a mediator between the sensor and the cloud server. As a first step the sensor recognizes when a car parks to then send such information via 868MHz radio to the base station. Once received, the base station encrypts the data and forwards it to ParkHere’s cloud server supported by GSM (which is the same transmission system a phone uses). Such data transmission can also be supported other telecommunication networks such as LORA, or NB-IoT. Additionally the base station constantly analyses sensor data and quality to identify if one or more sensors are eventually damaged due to vandalism; and then it sends an alert to our monitoring center.

Is the transmission between sensor and base station safe?

Yes, all data transmission (sensor-base station, base station-server) is encrypted according to the current standards.

What’s the maximum distance between sensor and base station to ensure air free operations?

The base station has a range of 250m and can record an unlimited number of ParkHere sensors. ParkHere analyzes the parking facility of the client and installs sufficient base stations to enable complete coverage and seamless digitization of the parking space. Since base stations are generally included in the price per single parking spot or entrance / exit, the need of installing more than one base station won’t generate extra costs for the client.

How many sensors are covered per base station?

A base station is able to capture an unlimited amount of sensors within a 250m radius range in a free field. If the parking facility is too big, then more than one base station is installed.

What happens in case of extreme weather conditions?

ParkHere sensor’s performance is not affected by extreme climatic conditions such as snow and ice or heat. The sensor is weather-independent as well as robust and can be used for at least 25 years without maintenance. With embedded sensors the “snow-plowing service” can clear snow and ice and also use street cleaning machines during summer without causing issues.